Refund and Returns Policy
We want your shopping experience at Airgun Depot to be exceptional. We stand behind the products we sell and keep our returns process simple. If you’re not satisfied with your order, you may return most items* within 30 days of receiving your order to receive a replacement or refund.
You may return defective items, along with the original packaging and any accessories for a full refund (including shipping) within 30 days of receiving your order. Items sent to the manufacturer for warranty repair are not eligible for return to Airgun Depot.
Items opened and returned as unwanted (buyer’s remorse) but in new condition, along with the original packaging and any accessories, are subject to a 20% restocking fee – shipping is also non-refundable.
To request a return, simply log into your account, select the item you wish to return, and click the “return” link to start the return process.
Return Shipping
Airgun Depot will provide a return shipping label for approved domestic returns (within the 30 day return period) on merchandise that is defective or arrived damaged in shipping. Please note that any other shipping charges are non-refundable.
Current international shipping policies prevent us from providing return shipping labels to international customers. If you have an eligible return, please email us (sales@airgunshopdepot.com) a valid receipt of the charges, and we will refund your return shipping charges. We reserve the right to review or deny any shipping charge refunds.
Follow these 3 easy steps to return a product:
| Step 1: | Log into your customer account, and select the item you want to return. Orders eligible for return will show the ‘Return or replace item(s)’ link. |
| Step 2: | Pack up the product(s) to be returned. Please return all products in their original packaging. Write the RMA# on the outside of the shipping box. |
| Step 3: | Drop off the package at the nearest shipping facility (please check your label for detailed shipping information.) |
That’s it! We’ll send you an email when the items are returned to our warehouse. If you have any questions, please email sales@airgunshopdepot.com or use our chat feature for immediate assistance. Thank you for choosing Airgun Depot!